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2021-22 Membership FAQs

The Member Services team has collated a list of common questions which can give you some clarity on what the coming season and membership program may look like. We expect that circumstances will continue to change but are optimistic about the summer ahead. We will keep you informed as more details become available.

2021 Men's Vodafone Test Match Access and Seating FAQs

Do I need to have received two doses of the COVID-19 Vaccine to enter Adelaide Oval?

Yes, following this week’s release by the State Government of the new Testing, Tracing, Isolation and Quarantining (TTIQ) model, the Board of the Adelaide Oval Stadium Management Authority has determined that Adelaide Oval will become a full COVID-19 vaccination only venue. Proof of full vaccination will be required via smart phone or a printed immunisation statement for all game and event day patrons aged 12 and over.

In the case of a valid medical exemption, a certificate of exemption AND a recent negative test result no older than 72 hours will need to be provided.

What will the venue capacity be at Adelaide Oval for the Vodafone Men’s Ashes Test Match?

A venue capacity of 35,000 has currently been approved for the upcoming summer of cricket. This represents an increase of approximately 10,000 over last summer.

How will proof of vaccination be managed on match days?

Adelaide Oval staff will be conducting a random screening process at all points of entry on match days. SA Health Staff or SA Police may also request proof of vaccination.

What if someone is caught having entered the venue without proof of vaccination or a valid medical exemption?

Anyone found to have entered the stadium without the necessary proof of vaccination (or exemption and negative test) will face removal from the stadium, ticket cancellation and a three-year venue ban.

What is accepted as a valid medical exemption?

Anyone with an official medical exemption will need to show a certificate of exemption and a recent negative test result (no older than 72 hours). This means you will need to ask your GP to apply to the Australian Immunisation Register and then SA Health, and show proof of this approval.

At entry gates, a lane for those declaring exemption will be set aside, to allow that screening to occur without impacting main lanes.

Will I have to wear a mask?

Yes. Under the COVID Management Plan it is a mandatory requirement from SA Health for patrons to wear a mask at all times and in all areas, including when seated, except when eating and drinking. Under 12 year old are not required to wear a mask.

Why are Cricket Australia selling General Public tickets when capacity and SACA Member access is unknown?

The Test Match is a Cricket Australia event, underpinned by Cricket Australia’s objective of making cricket accessible to all people, including the Australian Cricket Family. This means that there will always be tickets available for the general public at all international matches across the country. SACA continues to work closely with Cricket Australia to maximise SACA Member access to the match.

What are the key dates in the ticketing process? 

TUESDAY 30 NOVEMBER

SACA Member Transferable Guest Access Passes on Sale:
A very limited number of 2021-22 Transferable Associate Cards (Digital) will be made available for Members to purchase from 4pm (ACDT) Tuesday 30 November. SACA Members can purchase one 2021-22 SACA Transferable Associate Card per Membership, subject to availability.

2021-22 Transferable Associate Cards (Digital) will provide entry into Adelaide Oval and the SACA Members' Area for all Cricket Australia matches (international and domestic) and Adelaide Strikers’ home games and finals.  

Due to current timing, 2021-22 Transferable Associate Cards (Digital) will be sold through Ticketek on a first in-first served basis, until sold out.  Click here for more information.

THURSDAY 2 DECEMBER

Test Match Dining & Hospitality packages on sale. For more information visit out events page. 

Do I have to ballot this season?
We thank all SACA Members who registered their intent to attend the upcoming Vodafone Men’s Ashes Test Match. This information, along with historical Member attendance data has allowed SACA to determine Member demand for each day of the Test against available seating capacity and whether transferable guest access can be made available for purchase. SACA is pleased to announce that a ballot will not be required this season and all Members will have access to all days, regardless of whether they registered their intent to attend or not.

I require Mobility Impaired/Accessible seating, how do I register this?

If you have not done so already, please complete and return the Mobility Seating Form.

I have a Companion Card; how do I register this?

Please contact SACA Member Services to on (08) 8300 3232 or email membership@saca.com.au for more information.

How do I get tickets to Day 5 of the Test Match?

Day 5 access will be available to SACA Members as ‘first in, first served’, with tickets available for redemption on Day 4 (Sunday 19 December). More information on how to access day 5 tickets will be communicated at a later date.

Can I bring a guest or my children?

Should capacity permit, Members may have the opportunity to purchase transferable guest access tickets or redeem complimentary tickets for their children or grandchildren under 10 years of age on one or more days of the Test Match. This will be communicated via email prior to the ticket redemption process.

Will there be an alcohol-free seating area?

Yes, Bays 314 & 315 in the western grandstand will be alcohol-free seating.

Are Members tickets transferable?

No, Members entry tickets redeemed through your SACA Membership are not transferable under any circumstances. Random identification checks will be conducted on match days. If capacity permits, it is anticipated that a limited number of transferable guest access passes will be made available for guests of SACA Members.

 

2021 Summer of Dining and Match Day FAQs

Will the Summer of Dining and hospitality events proceed this season?

Yes, the Summer of Dining events will be offered this season in line with COVID-19 restrictions and requirements. Further information is available on the website.

When will the Summer of Dining events go on sale?

Test Match dining and hospitality packages will go on sale on Thursday 2 December.

Will there be a Village Green this year?

Yes, we are planning for the traditional Village Green with increased capacity and food and beverage outlets in full operation for the entirety of the Test Match.

Will there be a dedicated Members’ Area?

Yes. The traditional Members’ Area will be back with cross-over entry points. As per normal years SACA Members will be allocated all seats in the Western Stand and level 3 of the Riverbank Stand.  Given the current requirement for all attendees to have a reserved allocated seat and current uncertainty around the venue capacity, SACA is negotiating the purchase of additional seats from Cricket Australia to ensure that SACA Members have access to the maximum number of seats possible. This means that, while the majority of SACA Members will be seated in the traditional Members Area, some Members will also likely be seated in the Eastern Stand and Level 5 of the Riverbank Stand. All SACA Members, regardless of their allocated seat location will have the ability to access the traditional exclusive SACA Members Area behind the Western Stand, including the Village Green, via the crossover points.

Will the SACA Member Dress Standards be enforced?

Yes. Full Member Match Day Dress standards will be re-introduced with the return of the Members’ Area.

Will I be able to pre-book a car park?

Yes, Members will have the ability to pre-purchase a car park in the north carpark through Wilson Book-a-Bay. Click here for more information.

 

GENERAL FAQs

Will I get a physical Membership card this season?

In line with Adelaide Oval's COVID Management Plan, Members are required to have an allocated seat upon entry to Adelaide Oval for match days.

To this end, there will be no need for physical Member Cards. You will instead retrieve your ticket electronically for each match day that you are attending (similar to last year).

Will there be a Village Green? 

Yes, we are planning for the traditional Village Green with increased capacity and food and beverage outlets in full operation for the entirety of the Test Match. 

 Will there be a dedicated Members’ Area? 

Yes. The traditional Members’ Area will be back with cross-over entry points. 

 Will the SACA Member Dress Standards be enforced? 

Yes. Dress standards will be re-introduced with the return of the Members’ Area. 

 Why were there empty seats last year when the ballot sold out? 

Unfortunately, a number of Members who balloted  and redeemed seats last season did not attend.

We ask Members to only ballot for and redeem seats for the days they will attend.

Additionally, with every seat allocated to an individual, many seats were left empty while Members enjoyed the benefits of being a SACA Member, including attending Test Match Dining and the Village Green.

If I purchase a transferable guest access pass can I sit with the person using the pass? 

Yes. If transferable guest access passes are available, you will be able to purchase these prior to the ticket redemption process, ensuring you and your guest are seated together.  

What will the Membership fee be this year? 

2021-22 SACA Membership fees have been published on your renewal letter and email. 

Will children under 10 be granted free attendance? 

To ensure that Member access is prioritised where possible, and given current COVID-19 restrictions and requirements, Members’ rights to bring children or grandchildren under the age of 10 may be limited on certain match days.

This will be determined by capacity. We will endeavour to provide access where feasible and update Members via email closer to each respective match.

Will I be able to put my membership on hold for the season? 

Yes, recognising that not everyone will be able to enjoy the benefits of their membership this summer, Members can join the Absentee List. 

Why has no upfront credit/discount been offered to Membership Fees this year?

SACA has increased optimism heading into this season that the full fixtured summer of cricket will be delivered.

While we accept there will be challenges, SACA is working hard to ensure this is delivered and that Member access is prioritised throughout.

In the event Member access to matches or days of fixtured cricket are adversely impacted or lost; a credit program has been approved to fairly compensate Members by way of credit against their 2022-23 Membership fees.

Are public tickets still available for the Vodafone Ashes Test Match?

Yes, tickets to all days of the scheduled Vodafone Men’s Second Ashes Test Match at Adelaide Oval are currently still available and can be purchased online at www.ticketek.com.au or in person at a Ticketek outlet.


Information current as at 27 November 2021