Venue Information

Match Day SMS

To report bad behaviour during cricket matches, text Adelaide Oval security on 0400 TELL US (0400 8355 87). This number is printed on the back of all SACA Member Cards and Transferable Associate Cards. Please provide as much information as possible (i.e. exact location and incident details) so the issue can be addressed as soon as possible. 

Cashless Payments

Adelaide Oval is a cashless venue. All credit and debit cards will be accepted and will be exempt of any surcharges imposed by the venue. This change has been implemented to deliver faster service for patrons (less fumbling for change) and is more convenient for patrons who don’t carry cash. 

Patrons attending Adelaide Oval with cash as their only option are welcome to attend stadium concierge (inside South Gate entry) to exchange their cash for a Prepaid Gift Card. Cards will cost $4.50 to activate and will last for 36 months. The QR code on the reverse of the card will confirm the expiry date. Cards cannot be recharged. Stolen or lost cards cannot be replaced. Adelaide Oval does not provide cash out on the remaining prepaid Gift Card Value. Any un-used credit can be used at future events or any other venue within the precinct. Click here for more information. 

Parent Information

Parenting Rooms 

Adelaide Oval offers a range of parenting facilities throughout both the Members' Area and public areas, helping families enjoy a comfortable and convenient match day experience. Facilities include dedicated parenting rooms, baby change tables and accessible amenities located across the venue. 

• Members’ Area: There are four parenting rooms available in the Members’ Area - one in the Riverbank Stand on Level 1 (western end), two in the Riverbank Stand on Level 5 (eastern and western ends) and one at the south end of the Chappell Stand (western stand) on the ground floor underneath the stairwell leading up to the Phil Ridings Bar. Parenting Rooms are well equipped to ensure you and your baby are comfortable and include change tables, cubicles with chairs for breast feeding, toilets and a microwave. 

• Public Areas: There are 11 baby change tables in the public areas mounted at accessible heights. All doors into parenting rooms and toilets have good circulation space. 

Prams and Strollers 

Prams and strollers are permitted within Adelaide Oval, however, for the safety and enjoyment of all patrons, prams and strollers should be stored in one of the pram/stroller storage locations (left at your own risk). Please be reminded that prams and strollers cannot be stored in mobility impaired seating areas. 

• Members’ Area: There are two pram and stroller storage locations in the Members’ Area, with kick rails available to secure your pram or stroller to with your own bike chain and lock. Please see concierge upon arrival for more information. 

• Public Areas: There will be a specific pram parking concierge located outside of the East Gate. This pram parking area will be staffed. We highly encourage you to use this service. 

Children’s Wristbands 

As a safety measure, caregivers can collect a wristband to record contact details for children from Adelaide Oval Stadium Concierge, located inside the south gate (next to Koffee Ink). 

Handy Tip for Parents 

Heading to the Test Match with the kids? Here’s a simple tip to make your day stress-free: 

Before you head out, take a quick photo of your child in the outfit they’re wearing. If you get separated, this photo can help staff reunite you quickly. 

It’s just a little extra peace of mind so you can focus on enjoying the cricket and creating great memories together! 

Kids Zone 

Don’t miss our Members Kids Zone located behind the practice nets. Enjoy interactive games, free‑play kids’ cricket, face painting, giant games, and catch the action with live cricket streaming on the big screens.  

Christmas Test Festival 

Looking for more off‑field family fun? Head to Pennington Gardens outside the East Gate for the Free Christmas Test Festival — featuring interactive cricket zones, live screens, music, food trucks, and family‑friendly activities.  

Accessibility

The South Australian Cricket Association is dedicated to providing all Members and fans with an outstanding customer experience. We provide a welcoming and inclusive environment, with enhanced provisions and facilities to support individuals with mobility access requirements. Click here for more information. 

Adelaide Oval Access Information 

Adelaide Oval is a fully accessible venue with all stands accessible via stairs, escalators, and lifts. Accessible seats are located on various levels in each stand accommodating accessible patrons, their carers and guests. 

Please visit the Adelaide Oval website to learn more about venue access information including Entry, Assistance Animals, Accessible Seating, Toilets, Ticket Offices, Video Screens, Hearing Assistance, Parenting Rooms and Sensory Rooms. 

Sensory Spaces 

Located next to the East Gate entrance on Level 1, this space is available for people of all ages who have sensory sensitivities or other hidden disabilities such as autism, anxiety, mental health conditions, dementia, visual impairment and deaf or hearing impaired. This space is also for those who simply need a moment of quiet before getting back to the event. Find more details here. 

Smoke Free Stadium 

Smoking, including the use of e-cigarettes, is not permitted at Adelaide Oval. Patrons who smoke in areas of Adelaide Oval will be evicted from the oval. 

Beat the Heat at the Test

Ample shade, misting fans, water refill stations, and sunscreen stations will be available around the venue to keep you comfortable. 

Your comfort and safety are our priority. During hot conditions, we will activate our Hot Weather Policy: 

• Misting fans at every gate 

• Water stations and free refills at bars 

• Pop-up refill points throughout the Village Green and Members’ Area 

• Sunscreen stations at key locations 

• Shade options in the Village Green 

• Shade sails on the Lyn Fullston Lawn

Friendly reminder: Stay sun smart—apply sunscreen, drink plenty of water, and make the most of the shade so you can enjoy every moment of the Christmas Test! 

Water Stations 

Complimentary drinking water is available throughout Adelaide Oval. 

Free tap water is available at all permanent Adelaide Oval bars, with Neverfail water stations located at pop-up bars throughout the venue. 

SA Water drink fountains are also positioned at key locations around the venue, including 

• The NRMA Southern Plaza                                     

• Lyn Fullston Lawns 

• East Gate Plaza                                                                  

• Inside the Victor Richardson Gates 

• Northern Deck                                                       

• Western Breezeway 

• Village Green 

Responsible Service of Alcohol

Please note that under Responsible Service of Alcohol legislation it is illegal to serve alcohol to any person(s) whom a member of staff believes to be intoxicated, and Adelaide Oval reserves the right to refuse service to any such person(s). It is illegal to serve alcohol to any person(s) under the age of 18 years and Adelaide Oval reserves the right to request suitable identification from anyone purchasing or consuming alcohol. 

Security

The National Terrorism Threat Level is regularly reviewed in line with the security environment and intelligence. All suspicious activity or persons should be reported to any staff or police. All incidents or identified concerns will be followed up immediately. The most important thing is to be observant and vigilant. 

Due to increased security, under no circumstance can any personal belongings such as bags be left unattended in any area of Adelaide Oval. A dedicated text service allows patrons at Adelaide Oval to report any concerns. Contact 0400 TELL US (0400 835 587). This number can be found on the back of your Member Card.