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2020-21 SACA Membership

FAQs


SACA Membership Renewals

Will cricket be played in the 2020-21 season?

  • Cricket Australia has released the 2020-21 summer of cricket fixture.
  • We know that circumstances or events beyond our control could mean that the final schedule potentially may look different to the one released.
  • We will communicate any changes to the schedule if or when they are required.
  • We are optimistic that international cricket and Big Bash will be played at Adelaide Oval this summer.

When will SACA Member renewals open for the 2020-21 season?

  • Members will receive their renewal offer by email on 17 August 2020. If SACA does not have your email address, you should receive your hard copy renewal form via post by around 12 September 2020.
  • The Membership payment is due by 9 October 2020.
  • There is a $40 late fee charged for all Memberships paid after 9 October 2020.
  • Any Members who have not paid their 2020-21 Membership fee by 11:59pm (ACDT), 23 October 2020 will have their Membership cancelled by the SACA Board.

What are my options for renewing this year?

 

1. Standard Membership renewal

  • An immediate upfront discount has been applied to your 2020-21 membership renewal fee.
  • The upfront discount has been given in recognition of the financial impact of the pandemic on our community and to compensate Members in advance for any possible inconvenience, including if COVID-19 restrictions or requirements result in:
  • some loss of cricket content;
  • changes to how you access your cricket content, which may require you to ballot and retrieve your ticket(s) electronically;
  • the inability to purchase a Transferable Associate Card or daily Guest Passes; and/or
  • a restricted Village Green and randomly allocated reserved seating.
  • attend cricket content that is played at Adelaide Oval (through a ballot if required),
  • purchase guest access (subject to availability and capacity),
  • and ballot or book for other Member events that may be held throughout the season.
  • For information about the Credit Scheme to be offered this season, and any credit that may be applied for further and more substantial disruptions to cricket access, see the section below headed ‘Credit Scheme - what is the credit based on’.
  • Further details in relation to the credit scheme and upfront discount applied, including some worked examples of how it would apply, are available here.

2. Absentee List

  • Members who anticipate by reason of extenuating circumstances being unable to enjoy or require their membership for the 2020-21 year may apply to have their name placed on the absentee list.
  • Members whose names are placed on the absentee list will have certain Membership rights and benefits suspended for the period they remain on the absentee list, including but not limited to free entry to any Cricket Australia International, Big Bash League (BBL) or domestic matches at Adelaide Oval, the right to purchase Guest Passes, or to book for Member hospitality at international and BBL cricket matches or exclusive SACA Member events for AFL games at Adelaide Oval.
  • Members whose names are placed on the absentee list agree to accept and be bound by SACA’s Constitution and By-Laws.
  • A fee of $80 applies (including GST of $7.27, which is a taxable supply).
  • A late fee of $40 will automatically be charged for absentee applications and fees received after 9 October 2020.
  • Approved Members who have not paid their absentee fee by 23 October 2020 will have their Membership cancelled by the Board.
  • To apply or for more information on the absentee list, including the applicable fee and application process, please click here.

What is the criteria that must be met to be placed on the absentee list?

  • Along with the standard acceptable grounds for having your name placed on the absentee list, the following grounds will be accepted as extenuating circumstances arising due to the COVID-19 pandemic for placement on the absentee list for 2020-21:
  • you or an immediate family member has a medical condition, or is undergoing medical treatment, rendering you or them vulnerable to COVID-19;
  • if you are uncomfortable to attend matches due to health risks associated with the COVID-19 pandemic or if you are living with, or are a close contact or carer of, a person vulnerable to COVID-19;
  • financial hardship; or
  • you are located overseas or interstate (and therefore may be affected by COVID-19 travel restrictions).

Credit Scheme - what is the membership renewal credit based on?

  • A credit scheme against your 2021-22 SACA membership fee will apply should COVID-19 restrictions or requirements lead to further disruptions beyond a specified minimum number of match days:
  • If additional international or BBL match days beyond a specified minimum are lost due to COVID-19 restrictions or requirements, a credit will be automatically be applied.
  • Recognising the value that Members place on International cricket, a specified credit will automatically be applied if Adelaide Oval fails to host a specified minimum level of International cricket content;
  • The number of international or BBL match days that are deemed to be lost due to COVID-19 restrictions or requirements may be based on factors including (without limitation) the available capacity for Members and a baseline number of matches being delivered at Adelaide Oval.
  • The credit scheme recognises that SACA memberships are more than just a season ticket or ‘fee for service’ to attend cricket matches.Your membership supports SACA’s vision to make cricket South Australia’s favourite sport – from kids playing in our schools, to watching unforgettable Test matches with good friends.
  • Further details in relation to the credit scheme and upfront discount applied, including some worked examples of how it would apply, are available here.

Can I donate the remainder of my Membership fee to SACA?

  • Yes, you can donate your upfront discount that has been applied to your membership, or any additional amount you would like to donate back to SACA via the ‘SACA Growing the Game Fund’.
  • You can do this as part of your online membership renewal process, over the phone, or by sending your renewal letter back with the donation section complete.
  • SACA Growing the Game Fund is a project of SACA (ABN 44 623 135 393) and is registered with and conducted under the charter of the Australian Sports Foundation Ltd (ABN 27 008 613 858).
  • Members who make a tax-deductible donation acknowledge that their donation is made unconditionally to the Australian Sports Foundation, and their preferred beneficiary is the South Australian Cricket Association Limited.By making this donation they accept the Australian Sports Foundation’s Terms and Conditions and Privacy Policy.
  • Members who make a tax-deductible donation to the ASF will receive a tax-deducible email receipt the following month.

What are my renewal options if I can’t attend cricket due to the unprecedented COVID-19 pandemic (i.e. travel restrictions into Adelaide, uncomfortable attending large events)?

  • See section headed ‘Absentee List’ above.

Will I receive my Membership Card in the post?

  • The current COVID-19 restrictions and requirements require anyone attending Adelaide Oval to be assigned a reserve seat for tracing purposes.
  • At this stage there will be no Member Cards this season, as electronic reserved seat ticketing is currently a requirement.
  • If you are eligible to attend a match day, an e-ticket will be sent to your mobile phone to use at the entry points of the Adelaide Oval.

Can I purchase a Transferable Associate Card this season?

  • Our first priority is to protect your right as a SACA Member to attend cricket at Adelaide Oval. With limited seating due to current COVID-19 restrictions and requirements, at this stage SACA is unlikely to offer Transferable Associate Cards for use by non-members during the upcoming season.
  • We understand that being able to bring a guest to the cricket is an important part of being a SACA Member. Recognising that SACA Members must be given priority access to the Members’ Area, SACA Members may be permitted to purchase guest access to the Members Area only if venue capacity and COVID-19 restrictions and requirements permit. SACA will notify Members via email if this is possible closer to the commencement of each match, including the applicable process/pricing to apply.

Will I have my handbook posted out to me?

  • COVID-19 is challenging SACA to be flexible in how we deliver this year’s summer of cricket experience for our Members. To ensure we are able to keep you up to date with the latest information, this year’s Member Handbook will be distributed electronically via email and will be available on the SACA website. This is also a positive step toward reducing our carbon footprint.
  • This change brings with it an array of benefits for you:
  • Access your Handbook anytime, anywhere
  • Find the information you need easily with the Handbook's search function
  • Interact with exclusive Member deals from our sponsors
    Reduce your carbon footprint

How will SACA communicate with me?

  • We will be using emails to notify Members of critical information as the COVID-19 situation evolves. It is strongly advised that your email address is kept up to date with SACA so that you don’t miss out on important information, including how to ballot for match days.
  • The SACA website is also a great place to find up to date SACA Member and match day information and a copy of the updated SACA By-Laws, which reflect the full pandemic related arrangements outlined above are available here.
  • It is the responsibility of the Member to ensure all of your contact details are up to date, including your email address, as SACA will not be responsible for any failure to receive Member notifications or other information.

How can I change my contact details?

  • If your postal, residential or email address has changed, you must update your details prior to paying for your Membership. You can do this online here by downloading the relevant form from or by emailing SACA Member Services.
  • It is the responsibility of the Member to ensure all of your contact details are up to date, including your email address, as SACA will not be responsible for any failure to receive Member notifications or other information.

How can I pay for my SACA Membership?

  • Online: Click here and login using your email address and password. If you do not know your password you can reset it by following the online instructions.
  • Telephone: Call Member Services on (08) 8300 3232 between 9am and 5pm ACST Monday to Friday (excluding public holidays). Have your credit card and Membership number handy.
  • Mail (Credit Card, Money Order/Cheque): Complete the details on the front of your paper membership form and return to SACA Membership Services, PO Box 545, North Adelaide SA 5006
  • In Person: Due to Covid-19 restrictions please reconsider renewing in person at the SACA office. If you must visit the SACA office social distancing and hand sanitization will be enforced. Cash payments will not be accepted. If you have no alternate method of payment, please contact Member Services. If you need to renew in person, bring your paper membership form with your payment to Adelaide Oval, Level 2, Riverbank Stand between 9am and 5pm Monday to Friday (excluding public holidays). We accept cheque, money order and EFTPOS.

How can I opt to go paperless with my renewal form?

  • If you wish to opt out of receiving a postal renewal letter, and only receive this via email, you can do so by following the below instructions:
  • Click here and Log into your account using your username and password (you can reset your password by clicking the link at the bottom of the page)
  • Click on ‘Edit Details and reset my password’
  • At the bottom of the page, under ‘Mail Preference’, tick the box to receive your membership offer form via email only
  • Click ‘save changes’

How can I update my email preferences, or opt out of emails?

  • We’ve updated our email preferences options, so you can decide what’s right for you. The email preferences are:
  • Opt in All – Cricket and Member news, including match day information, annual Membership renewal notices, exclusive Member offers and presales.
  • Opt in Renewals - We’ll email you your annual Membership renewal notice and follow-up reminders.
  • Opt Out- We won’t send you any marketing emails.

*For all options, under the Corporations Act and SACA Constitution, we are required to email your annual Membership renewal notice, Board election voting information, and notice(s) of the Annual General Meeting and special general meetings.

  • You can update your email preference at any time by selecting the link at the bottom of our emails, or by contacting Member Services on:
  • Phone - 08 8300 3232 (Monday to Friday, 9am-5pm ACST)
  • Email - Membership@saca.com.au

Who can I contact about my SACA Membership?

  • Please feel very welcome to contact our SACA Member Services team via:
  • Phone - 08 8300 3232 (Monday to Friday, 9am-5pm ACST)
  • Email - Membership@saca.com.au

SACA Member Match Days

Will SACA Members be able to attend matches when the 2020-21 cricket season commences?

  • While we are optimistic that cricket will be played at Adelaide Oval this season, we need to be prepared for any situation that may arise.
  • Your membership subscription fee will have an upfront discount applied for the reasons outlined below:
  • some loss of cricket content;
  • changes to how you access your cricket content, which may require you to ballot and retrieve your ticket(s) electronically;
  • the inability to purchase a Transferable Associate Card or daily Guest Passes; and/or
  • a restricted Village Green and randomly allocated reserved seating.
  • Available cricket content and Members’ ability to access this / attend match days will be dependent on the State Government directives and any other COVID-19 restrictions or requirements at the time and during the course of the 2020-21 cricket season, and may also be subject to any balloting process and capacity constraints.
  • SACA, Adelaide Oval and Cricket Australia are working through our biosecurity plans so that we are as ready as we can be for any changes to existing status.
  • For information about the credit applied for further disruptions to cricket access, see the section headed ‘Credit Scheme - what is the membership renewal credit based on’above.
  • Further details in relation to the credit scheme and upfront discount applied, including some worked examples of how it would apply, are available at here.

What happens if cricket content is reduced or disrupted?

  • See the section headed ‘Credit Scheme - what is the membership renewal credit based on’ above.

Can I choose where I sit when I arrive at the Adelaide Oval?

  • Under current COVID-19 restrictions and requirements:
  • Members may be required to ballot for match day access for an allocated reserved seat. At this stage, we expect that Members will be able to ballot for a group of up to eight, so that seats for family and friends who are also Members can be grouped together.
  • Adelaide Oval patrons must access Adelaide Oval via a randomly allocated electronic reserved seat ticket. To accommodate this, Members may be provided with an electronic Member’s Area ticket rather than a physical Members Card this year.
  • More information in relation to seating and ticketing will be available at here. Members must accept and adhere to reserved seating allocations, including for contact tracing purposes.
  • At this stage there will be no Member Cards this season, as electronic reserved seat ticketing is currently a requirement.
  • More information in relation to seating and ticketing, will be available at here.

Why do I have to ballot to attend a cricket match this season?

  • Subject to the “Member Rights” section on your renewal form, and SACA’s By-Laws (specifically by-law 1.1 in Part F), for the 2020-21 season, Members will be eligible to access all Cricket Australia matches (international and domestic) played at Adelaide Oval and Karen Rolton Oval.
  • SACA may need to adopt and implement a ballot process and randomly allocate seating for any matches or events this season, including due to COVID-19 restrictions or requirements.
  • If ballots occur, Members will be emailed balloting information, including when the ballot will open for each match day. Please be aware that balloting may not commence until only weeks out from each match day.
  • Members may be required to ballot for match day access for an allocated reserved seat. At this stage, we expect that Members will be able to ballot for a group of up to eight, so that seats for family and friends who are also Members can be grouped together.
  • At this stage, successful Members will require an allocated reserve seat and must accept and adhere to any reserved seating assigned to them, including for contact tracing purposes.

Can I bring my children/grandchildren 9 years of age or under with me, using my Membership?

  • Where capacity permits, children nine years of age or younger as at 1 September 2020, if accompanying their parent or grandparent who is a SACA Member, may, at SACA’s discretion, gain free access to the ground with an electronic reserved seat ticket.Further details as to any permitted access will be communicated by SACA prior to the match day.
  • If a child turns 10 years of age before 1 September 2020, they can no longer gain free access to the ground with the Member when capacity permits. They must enter on a daily Member Guest Pass (if and when available).

Can I purchase Guest Passes or a Transferable Associate Card (TAC)?

  • As Member access is our priority, Guest Passes will only be available when capacity allows it.
  • At this stage, we are unlikely to offer TACs this year.
  • We will contact Members via email if TACs and/or Guest Passes become available with details around the onsale date and the specific match for which guest access is available.
  • Guest Passes may only be confirmed on a match by match basis. Keep an eye out on your emails throughout the season for further information around Guest Pass availability.

Will there be Member Dining available on cricket match days?

  • At this stage the standard dining opportunities will be offered, but in a format appropriate to the COVID-19 restrictions and requirements applicable at the time.
  • Due to the ever-changing COVID-19 restrictions and requirements, this season’s summer of dining program and booking dates will be released closer to the start of the season.
  • Members will be notified about Summer of Dining events and booking dates via email or on our website.

Will there be Daily Seat Holds available on match days?

  • At this stage, Daily Seat Holds will not be available for purchase this year, due to all attending Members requiring a randomly allocated reserve seat for contact tracing purposes.

I’m wanting to book travel and accommodation for this season’s fixture, do you think it is safe to do so?

  • As the Government has not eased restrictions to allow full stadium crowds, and match day access may be subject to a balloting process and a successful ballot, we would not recommend booking any travel or accommodation until the Government and SACA confirm whether there will be crowds permitted, and any additional restrictions around this, and you have clarity as to the match days you may be entitled to attend, including through any applicable balloting process.

What is the fixture this year?

  • For the most up to date fixture information, please click here.
  • Whilst circumstances or events beyond our control could mean that revisions are made to this summer’s cricket fixture, there's still plenty to be excited about with the current scheduling.
  • India is currently expected to play at least one Test match in Adelaide, which will be their first ever day-night Test played in Australia. Adelaide Oval is also currently scheduled to host a T20 International against India and a One Day International against New Zealand on Australia Day.
  • The Big Bash League includes a standalone women’s competition, followed by seven men’s minor round matches at Adelaide Oval played in prime-time evening slots (as currently scheduled).
  • Our domestic fixture is currently also expected to feature Sheffield Shield, One-Day Cup and WNCL matches at both Adelaide Oval and the Karen Rolton Oval.

General

I’m on the waitlist – when will I be made offer of Membership?

  • Typically, the wait time is around 2-3 years from joining the waitlist.
  • Due to the challenging circumstances surrounding the COVID-19 pandemic, the Board will not be making any elective new member offers for the 2020-21 season.
  • Only children who have reached the top of the waitlist previously and are now 10 years of age will be made an offer this season.
  • If you are under 15 have deferred your membership offer in previous seasons, you can contact SACA Member Services to discuss your membership options for this season.

Is the SACA office open?

  • Due to current COVID-19 restrictions and requirements please reconsider renewing in person at the SACA office. If you must visit the SACA office, please note that social distancing rules and hand sanitisation will be enforced. Cash payments will not be accepted. If you have no alternate method of payment, please contact Member Services. If you need to renew in person, bring this Membership form with your payment to Adelaide Oval, Level 2, Riverbank Stand between 9.00am and 5.00pm Monday to Friday (excluding public holidays). We accept cheque, money order and EFTPOS. Please note payments made after 9 October 2020 will automatically incur a $40 late fee.
  • We now have more flexible working arrangements in place for all staff and staggered start times and office days.

Is Adelaide Oval open?

  • Parts of the Adelaide Oval have started to re-open to the public, including Stadium Tours, Coffee Ink and RoofClimb.

How can I support the SACA at this time?

  • SACA Members have been at the forefront of cricket in South Australia for 149 years.
  • The COVID-19 pandemic means that we are experiencing a lead into our summer of cricket like never before.
  • Every SACA Member is important to our future and the future of cricket in SA.
  • The best way you can support SACA is to renew your membership this year.
  • Further, if you wish to donate to the ‘SACA Growing the Game Fund’ you can process a donation at the same time as securing your membership renewal (either online, over the phone or by sending in your renewal letter with the donations section complete).
  • Alternatively you can visit the SACA Growing the Game Fund page on the Australian Sports Foundation website.
  • SACA Growing the Game Fund is a project of SACA (ABN 44 623 135 393) and is registered with and conducted under the charter of the Australian Sports Foundation Ltd (ABN 27 008 613 858).
  • Members who make a tax-deductible donation acknowledge that their donation is made unconditionally to the Australian Sports Foundation, and their preferred beneficiary is the South Australian Cricket Association Limited.By making this donation they accept the Australian Sports Foundation’s Terms and Conditions and Privacy Policy.
  • Members who make a tax-deductible donation over $2 to the ASF will receive a tax-deducible email receipt the following month.